Harvard Protection Services
Harvard Protection Services is one of the nation’s premier security firms. We have maintained the same values and beliefs today as when we launched in 1996 and honor our legacy of putting employees and customers first, treating people with respect, being expert communicators to build lasting relationships to deliver service excellence.
Our comprehensive service offerings including security, hospitality, and life safety personnel matches with state of the technology support our client’s needs. We fully appreciate that each contract for security services is a complex mission that requires much more than supplying qualified manpower. We welcome the opportunity to work with clients who recognize that collaborative engagement, communication, ongoing program evaluation, and performance management measurements are crucial to the formulation and refinement of a solid business plan. In an environment of evolving expectations, trust, confidence, and comfort built through honest communication and doing the right thing enables the Harvard Protection Services team to put your security vision into action.
The Inverted Pyramid®
Harvard’s success over the last sixty years stems from our Inverted Pyramid® approach, which puts our employees first so they’re better equipped to deliver Service Excellence to our clients. Instead of a “command and control” management style in which orders come down from the top, this approach helps make our employees feel valued, gives them the resources to be successful, and empowers them to execute flawlessly. It recognizes that the most important people in our business are the ones closest to our clients.
Core Values
People First
We are a family organization that promotes respect and embraces diversity.
Safety
We are committed to the safety, health, and welfare of our employees and everyone we serve.
Teamwork
We are a diverse team with a common vision where contributions and innovation are encouraged.
Client Focus
We go above and beyond to provide quality, sustainable service to our internal and external clients.
Accountability
We conduct ourselves in a professional manner, taking personal responsibility for achieving quality results.
Our Mission & Vision
Our mission at Harvard Protection Services is to provide leading edge, comprehensive enterprise protection, supported by innovative technical and physical security solutions.
Our goals are to set the standard for the industry; to earn our clients’ trust, confidence, and business by providing the highest level of protection for their enterprise, their proprietary assets, and the safety of their human capital.
Our Responsibility
Extraordinary People. Exceptional Service.
At Harvard, we build flexible, customizable security programs with teams that grow our business through excellent services and trusted relationships. Our people live our core values every hour of everyday to achieve strong partnerships with our customers.
The team at Harvard Protection Services are account transition and client communications experts. From contract award to site engagement, processing, uniform selection, equipment setups, staff and procedure development we proactively share the details openly and collaboratively.
We partner with our clients to build long-lasting relationships with leadership by focusing on our core values – people first, safety, teamwork, client focus and accountability. Our people put safety first and always look for sustainable practices with our security services.
